Dashboard
Understanding Verifia's compliance dashboard — health score, smart to-do list, and key metrics.
The dashboard is your compliance command centre — providing an at-a-glance view of your organisation's AML/CTF compliance status, upcoming deadlines, and prioritised actions.
Compliance Health Score
The health score is a percentage that reflects how well your organisation is meeting its AML/CTF obligations. It is calculated from multiple compliance indicators:
- Risk assessment status — is your ML/TF risk assessment current and complete?
- AML/CTF program status — is your program published, up to date, and acknowledged by all staff?
- CDD completion — are all active customers verified with current CDD?
- Training compliance — have all personnel completed their required and refresher training?
- Report timeliness — are SMRs, TTRs, and other reports being filed within their deadlines?
- Review schedule — are ongoing CDD reviews being conducted on time per each customer's risk tier?
- Alert resolution — are monitoring alerts being investigated and resolved promptly?
- Personnel due diligence — are staff suitability assessments current?
Score ranges
| Score | Status | What it means |
|---|---|---|
| 90–100% | Excellent | All major compliance requirements are being met; minor improvements may be possible |
| 70–89% | Good | Most requirements are met; some items need attention |
| 50–69% | Needs attention | Several compliance gaps exist that should be addressed promptly |
| Below 50% | At risk | Significant compliance deficiencies — prioritise remediation |
Your health score is a useful internal tool and can be referenced in your annual compliance report. A consistently high score demonstrates a commitment to compliance, while a declining score signals areas needing attention.
Smart To-Do List
The to-do list shows prioritised compliance tasks that need your attention, ordered by urgency:
- Overdue items — CDD reviews past their due date, reports approaching or past deadline, expired training
- Pending approvals — KYC cases awaiting Compliance Officer sign-off, program versions awaiting approval
- Upcoming deadlines — scheduled CDD reviews, training renewals, report due dates
- Unresolved alerts — monitoring alerts that have not yet been investigated or actioned
- System recommendations — suggested improvements based on your compliance activity and industry best practices
Each to-do item links directly to the relevant workflow, so you can take action immediately without navigating through menus.
Key metrics
The dashboard displays real-time metrics for your organisation:
- Active customers — total customers with active business relationships requiring ongoing CDD
- Open KYC cases — cases currently in progress (awaiting verification, documents, or approval)
- Pending alerts — unresolved monitoring alerts, broken down by priority level
- Reports due — upcoming reporting deadlines with countdown indicators
- Training compliance — percentage of staff with current, non-expired training
Compliance deadline countdown
If your organisation has not yet achieved full compliance readiness, the dashboard displays a prominent countdown to the 1 July 2026 compliance deadline:
| Colour | Time remaining | Recommended action |
|---|---|---|
| Green | More than 90 days | On track — continue working through setup tasks |
| Amber | 30–90 days | Prioritise — complete your risk assessment and program if not done |
| Red | Less than 30 days | Urgent — focus on essential compliance items immediately |
After 1 July 2026, the countdown is replaced by a compliance status indicator showing whether your organisation has an active, published AML/CTF program.
Compliance Calendar
The Compliance Calendar provides a calendar view of all upcoming compliance deadlines in one place:
- Report deadlines — SMR, TTR, CBM, and annual compliance report due dates
- CDD review dates — scheduled ongoing due diligence reviews for active customers
- Training renewals — staff training expiry and refresher due dates
- Risk assessment reviews — when your next enterprise risk assessment is due
- Program review dates — scheduled AML/CTF program review milestones
A "This Week's Due Reports" widget on the main dashboard shows imminent deadlines with countdown timers, so you never miss a filing obligation.
Notification Centre
Verifia delivers compliance notifications through two channels:
- In-app notifications — real-time alerts within the Verifia interface
- Email notifications — for critical items and when you are not logged in
Notifications are prioritised:
- Urgent — sanctions matches, SMR deadlines, overdue reports
- Normal — KYC cases awaiting approval, training due, CDD reviews approaching
- Informational — system updates, tips, completed background tasks
Your Compliance Officer can customise notification preferences in Settings > Notifications, choosing which notification types to receive and through which channel.
Notification escalation
If a critical notification is not acted upon, Verifia escalates automatically:
| Level | Timing | Who is notified |
|---|---|---|
| L1 | Initial notification | Case handler + Compliance Officer |
| L2 | 24 hours with no response | Compliance Officer + Organisation Owner (email + in-app) |
| L3 | 48 hours with no response | Organisation Owner (SMS), case marked as "overdue — unactioned" |
Quick actions
From the dashboard you can quickly:
- Add a customer — start a new customer onboarding and CDD process
- Create a KYC case — begin CDD for an existing customer
- Record a transaction — log a new transaction for monitoring
- View alerts — jump to the alert workbench to review and action pending alerts
- Access the Vault — search the compliance vault for records